Shipping Policy
Last Updated: 2026-03-20
1. Order Processing Time
- Orders are processed within 1–3 business days (excluding weekends and public holidays).
- Once your order has been shipped, you will receive a confirmation email containing the tracking number.
2. Shipping Methods & Delivery Time
- Standard Shipping: Estimated 7–25 business days (remote areas may require longer).
- Delivery times are estimates only and may vary due to customs clearance, carrier delays, or other unforeseen circumstances.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the selected shipping method.
4. Order Tracking
- After shipment, the tracking number will be sent to you via email.
- You can track your order on our website or on the carrier’s tracking page.
5. Customs, Duties & Other Fees
- International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the buyer.
- SWITICK is not responsible for delivery delays caused by customs clearance.
6. Incorrect Shipping Address
- Please carefully check your shipping address when placing an order.
- If you need to modify the address, contact
info@switick.cn
within 12 hours of placing the order.
- We are not responsible for packages shipped to an incorrectly provided address.
7. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us within 7 days of the estimated delivery date.
- We will work with the carrier to resolve the issue.
8. Contact Us
For any shipping-related questions, please reach out to us at:
info@switick.cn
