Terms & Conditions

1. Introduction and Acceptance of Terms

1.1 Welcome to SWITICK (hereinafter referred to as “this Website” or “we”). This Website is operated by Shenzhen Shigongfang Technology Co., Ltd. (registered address: No. 55, Shangxia Road, Baoan Community, Yuanshan Subdistrict, Longgang District, Shenzhen 518115, China), and serves as a comprehensive platform for high-end watch display, online sales, and authorized distributor partnerships.

1.2 By accessing, browsing, or using any services provided on this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree to any part of these terms, please stop using this Website immediately.

1.3 We reserve the right to update or modify these terms at any time. Any changes will become effective immediately upon posting the updated version on this page. Your continued use of the Website constitutes acceptance of the revised terms. Please review this page regularly for updates.

2. Website Functions and User Roles

This Website serves three primary types of users:

• General visitors: may browse product displays, brand stories, news, and other content.
• End consumers: may purchase products directly through the online store and enjoy applicable consumer rights.
• Potential distribution partners: may submit applications via designated channels (e.g., “Become a Distributor” page) and, upon approval and signing a separate distribution agreement, obtain authorization to sell products.

3. Account Registration and Security

3.1 To complete purchases or apply for distribution partnerships, you may be required to register an account. You agree to provide true, accurate, complete, and up-to-date personal information.

3.2 You are responsible for maintaining the confidentiality of your account credentials and restricting access to your devices. You are fully responsible for all activities conducted under your account.

3.3 If you become aware of any unauthorized use of your account or any security breach, please notify us immediately.

4. Product Sales Terms (For End Consumers)

4.1 Product Information and Pricing

• We strive to ensure that product descriptions, images, and pricing are accurate. However, as watches are precision instruments, slight variations between actual products and on-screen images may occur. Images are for reference only. Prices are subject to change without notice, but the price at the time of order confirmation shall prevail.
• Prices displayed on the Website are suggested retail prices and may or may not include applicable VAT, duties, or shipping fees, which will be specified during checkout.

4.2 Orders and Contract Formation

• Placing an order on this Website constitutes an offer to purchase. A contract is formed only when we confirm shipment via email/SMS or provide an order number.
• We reserve the right to refuse or cancel any order due to stock errors, pricing errors, or other reasons. In such cases, we will notify you and issue a full refund.

4.3 Payment

• Payments are processed through secure third-party payment gateways. We accept major international credit cards (such as Visa and MasterCard) and selected local payment methods.
• Your payment information is encrypted and processed directly by the payment provider. We do not store full credit card details.

4.4 Shipping, Duties, and Delivery

• We ship via international logistics partners. Delivery time and costs vary depending on destination and will be estimated at checkout.
• For international orders: product prices typically exclude import duties, taxes, and customs fees imposed by the destination country. The recipient (you) is the importer of record and is responsible for these charges.
• Please ensure that your shipping address is accurate. Once the package is signed for, the risk transfers to you. If the package is damaged or lost during transit, please contact us promptly for assistance with claims.

4.5 Returns, Refunds, and Warranty

• We comply with applicable consumer protection laws. For example, EU consumers generally have a 14-day right of withdrawal from the date of receipt. For other regions, please refer to our Return & Refund Policy.
• All watches are provided with a manufacturer’s international warranty card and our limited warranty. Warranty terms vary by product and are specified on product pages or warranty cards.
• Warranty typically covers manufacturing defects but excludes damage caused by accidents, misuse, unauthorized repairs, or normal wear and tear.

5. Distribution Cooperation (For Distributors)

5.1 The “Become a Distributor” section is for information and communication purposes only and does not constitute a partnership.

5.2 Formal cooperation requires qualification review, negotiation, and signing a legally binding Distribution Agreement outlining all terms.

5.3 Without a signed agreement, you are not authorized to act as our distributor.

6. Intellectual Property

6.1 All content on this Website, including text, graphics, logos, images, software, videos, the brand name “SWITICK,” and product designs, are owned by us or our licensors and protected by intellectual property laws.

6.2 You may not copy, modify, distribute, or use any content for commercial purposes without our written permission.

7. Disclaimer and Limitation of Liability

7.1 This Website is provided “as is” and “as available.” We do not guarantee uninterrupted, secure, or error-free operation.

7.2 We are not liable for indirect, incidental, or consequential damages, including loss of profits or data.

7.3 Our total liability shall not exceed the amount paid for the specific order giving rise to the claim.

8. International Use and Governing Law

8.1 This Website is operated from China. We do not guarantee availability in all regions.

8.2 These terms are governed by the laws of China.

8.3 Distributor relationships are governed by separate agreements.

9. Dispute Resolution

9.1 We encourage resolving disputes through friendly negotiation.

9.2 If unresolved, disputes shall be submitted to courts in Shenzhen, China.

9.3 EU consumers may use the ODR platform.

10. General Provisions

10.1 Invalid provisions do not affect the validity of the remaining terms.

10.2 Failure to enforce any provision does not constitute a waiver.

10.3 These terms constitute the entire agreement.

11. Contact Us